Privacy Policy
At Qloody, Inc., we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your information when you visit qloody.com or use our services.
1. Information We Collect
We collect information you provide directly to us when creating an account, subscribing to our service, or contacting support. This includes:
- Contact information (such as name and email address).
- Account credentials.
- Business information (such as business name, address, and listings data).
We do not store credit card or payment credentials. All payment processing is managed by our checkout partner, Paddle.com.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services.
- Process subscription renewals and order details via Paddle.
- Send you administrative updates, notifications, and scan reports.
- Respond to support requests and customer service inquiries.
3. Sharing of Information
We do not sell your personal data. We share information only with third-party service providers who assist us in operating our platform, including:
- Paddle.com: Our reseller and payment gateway handles order processing, billing data, and invoicing.
- Hosting and Database Providers: Services required to maintain the Qloody cloud infrastructure.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services, comply with legal obligations, and resolve disputes.
5. Cookies and Tracking Technologies
We use cookies to analyze web traffic, remember user login sessions, and improve the user experience on our website. You can control cookie preferences from your browser settings.
6. Security
We implement industry-standard security measures (such as SSL encryption) to protect your personal data from unauthorized access, disclosure, or modification.
7. Your Rights
Depending on your location (such as the EU or California), you may have rights under the GDPR or CCPA to access, correct, or delete your personal data. To exercise these rights, please contact us at support@qloody.com.
8. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at support@qloody.com.